Organizations and individuals must maximize the power of intersections between global businesses and local resources, technical expertise and business units, and among multiple functions. Matrix practitioners must be able to build partnerships, influence, communicate and lead great meetings to tackle the three big matrix challenges: goal alignment, role clarity & decision-making.
When you are in a position to influence and gain trust, you will have to consider both the issue at hand and the relationship when you enter the conversation—you are aiming for wins on both sides. You may not always get wins, but going in with anything less in mind will undercut your approach.
CROSS-FUNCTIONAL INFLUENCE (XFI)?
CROSS-FUNCTIONAL INFLUENCE > (XFI)
The problems we face, decisions we make, and projects we run are complex. Very rarely does all this work reside neatly within one function, team or location. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required. We provide the model for using cross-functional influence to get things done across complex organizations.