The Influence Dialogue

#208 The Influence Dialogue

2017-09-10T13:25:52+00:00 September 22nd, 2017|Categories: Play of the Day, The Influence Dialogue|

In the influence dialogue, you introduce or frame the issue and work to have a constructive talk about what you want to accomplish and why. You will have to consider both the issue at hand and the relationship when you enter the conversation—you are aiming for wins on both sides.

“The Cross-Functional Influence Playbook” page 56

#207 The Influence Dialogue

2017-09-10T13:25:28+00:00 September 21st, 2017|Categories: Play of the Day, The Influence Dialogue|

Compliance means doing something because you think someone is watching. In most of our attempts at cross-functional influence, we want people to want to do what we are asking, our goal is ownership. Strong-arming is an influence tactic, but it’s not a sustainable approach—it may provide short-term compliance, but not ownership.

“The Cross-Functional Influence Playbook” page 56