Flexibility & Influence

#101 Flexibility & Influence

2017-12-20T14:55:29+00:00 December 31st, 2017|Categories: Flexibility & Influence, Play of the Day|

When interacting with people you are less flexible with, be inquisitive, and imagine you are hearing the complaint, recommendation, idea or request for the very first time. With this mindset, you are likely to hear things differently and to hear different things, which sets you up to be much more flexible.

“The Cross-Functional Influence Playbook” page 29