Organizations and individuals must maximize the power of intersections between global businesses and local resources, technical expertise and business units, and among multiple functions. Matrix practitioners must be able to build partnerships, influence, communicate and lead great meetings to tackle the three big matrix challenges: goal alignment, role clarity & decision-making.
We tend to see our own boundary breaches as accidents or attempts to “help out,” but see others as overstepping their bounds and encroaching on our territory. If you grant other's intentions the same leniency that you grant you own, you will walk in assuming best intent—which sets the tone for the interaction.
CROSS-FUNCTIONAL INFLUENCE (XFI)?
CROSS-FUNCTIONAL INFLUENCE > (XFI)
The problems we face, decisions we make, and projects we run are complex. Very rarely does all this work reside neatly within one function, team or location. It requires us to reach across functions and geographical boundaries. And once that reach happens, influence is required. We provide the model for using cross-functional influence to get things done across complex organizations.